Are the bots taking over? Frankly, no. They’ll never be able to do the tasks that humans can perform with such, well, humanity. But businesses need to embrace AI to free up people to do more meaningful work. And humans need to be able to trust AI to work ethically so they can stop resenting it and start co-operating with it.
Dr Alex Gapud chose this theme as his World Changer for our 2022 report. Later in this episode, we chat with Neil Fogarty, Co-Founder and CEO of Human – a deep tech enterprise specialising in psycholinguistic AI to get his take on how virtual colleagues are revolutionising the employee engagement space.
But, before that, Elle spoke with Alex, and our head of digital Tony Stewart, to put bots and beings head-to-head.