In the first of our deep-dives into the topics from our 2021 World Changers report, Elle Bradley-Cox explores the power of online communities in ‘nurture your networks‘.
Elle joins our head of digital Tony Stewart and senior writer Jacey Lamerton to look at the impact community networks had in 2020 and what the future holds, covering:
Elle also speaks with Kate Forgione, CEO of Customer Success Network.
A former Yammer and Microsoft employee, Kate is a passionate advocate
for community centric technology.
She shares her advice for building a solid business case for the community manager in your internal comms team.