Russell Norton.

Director of client experience

Russell is an imaginative and strategic thinker, innovating with global clients to achieve their employee engagement goals. He combines internal communications expertise with pragmatic delivery and a solutions-driven approach to every challenge. He’s our lead diversity and inclusion consultant, helping clients to engage people in this sensitive subject.

Before joining us in 2013, Russell started his career in fashion retail, managing stores and operational communications for a UK high-street brand, before extending his expertise through six years’ experience working with scarlettabbott’s global clients on a vast range of projects.

“I attended Stonewall’s Authentic Leadership course in 2016 and, since then, have further developed my specialism in diversity and inclusion (D&I). By gathering different perspectives, attending training sessions and working on a series of D&I projects, I’ve gained a unique perspective on the opportunity for internal communicators to be positive agitators for change within large organisations, to make working life better not just for minority individuals, but for everyone.”

External publications

Smarp: How to communicate D&I with authenticity

TheHRDirector: Unimanginable pain and grief...and a rainbow

HRZone: Building stronger platforms for minorities

IoIC: The creative era of CSR

Articles by Russell

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