Introducing METRIC
While 64% of HR leaders are well aware that employee experience (EX) expectations don’t match the day-to-day reality, 1 in 5 admit they struggle to turn employee data into meaningful action. We’re on a mission to empower people leaders with the tools and insight to do something to change that. That’s why we’ve developed our own proprietary model - The scarlettabbott Culture Ecosystem - designed to deliver deep, actionable insights into organisational culture.
This model helps uncover the complex dynamics at play within an organisation, identifying both strengths and areas for development across a range of cultural dimensions. By taking a holistic view, it enables leaders to understand how different elements of culture interact, influence behaviours, and ultimately shape the employee experience.
Each dimension in our ecosystem model is explored through carefully designed, research-backed survey statements and benchmarks - enabling us to uncover meaningful insights while keeping the experience simple and focused. To achieve this, we can collect fresh data through employee surveys, interviews, or focus groups, or we can work with existing organisational data - whether from your HRIS, previous EX surveys, or other internal sources
This is where we introduce you to METRIC, our bespoke diagnostic tool, which sits at the heart of our Ecosystem model - analysing data and powering insight that aligns the needs of the business with the needs of the workforce.
What is METRIC?
METRIC is a dynamic dashboard that brings your people and performance data to life, benchmarking results against sector and national averages, highlighting friction points, and showing how EX connects to business outcomes like retention, profitability, and performance. METRIC also offers predictive capabilities, enabling organisations to forecast future trends across any indicator they choose to monitor.
Why use it?
METRIC bridges the gap between data collection and decision-making. It helps you move from assumptions to insight - and from insight to action. METRIC gives you the clarity and context to guide internal communications and drive meaningful change.
How will it help?
When 79% of leaders agree that poor EX harms business performance, it’s time to take a smarter approach. By bringing together your commercial and people data to reveal how EX interventions influence key business outcomes, METRIC gives you the predictive capability, sharper focus, and insight needed to shape a culture that delivers - for your people and your bottom line.
