Employee experience consulting.
Outstanding employee experience doesn’t happen by chance. At scarlettabbott, our decades of consulting expertise help organisations like yours to curate every moment that matters into an exceptional employee experience.
How you onboard your staff, guide their development and recognise them for their work are just some of the moments that shape the employee experience. Your leadership team and the culture fostered within your organisation both play a role in your people’s overall experience, too.
We bring our experience and behavioural insights to you and then get to know your organisation inside out. We can then help you shape it into a place where your people feel supported and motivated to deliver their best work.
How you onboard your staff, guide their development and recognise them for their work are just some of the moments that shape the employee experience. Your leadership team and the culture fostered within your organisation both play a role in your people’s overall experience, too.
We bring our experience and behavioural insights to you and then get to know your organisation inside out. We can then help you shape it into a place where your people feel supported and motivated to deliver their best work.
What’s employee experience (EX)?
EX isn’t a traditional HR programme or internal communications. It’s a more holistic view of how your people feel across their full employee journey.
EX is the sum of every interaction an employee has with your organisation. It includes:
Practical elements such as processes and systems
Emotional drivers – connection to your organisation or value and purpose
Cultural elements such as leadership and inclusion.
A good EX is intentional and inclusive, as well as being firmly rooted in your overall business strategy.
EX is the sum of every interaction an employee has with your organisation. It includes:
Practical elements such as processes and systems
Emotional drivers – connection to your organisation or value and purpose
Cultural elements such as leadership and inclusion.
A good EX is intentional and inclusive, as well as being firmly rooted in your overall business strategy.
Why EX matters now more than ever
Modern employees want more than just a payslip. They want to feel heard, valued and connected to the organisations they work for. In fact, our experience has shown us that these are more than wants for employees nowadays; they’re expectations that set a higher standard for employee experience.
Businesses that invest in EX see:
Stronger retention
Higher engagement
Better wellbeing
Improved performance.
It can be a challenge for businesses to keep up with the expectations of their workforce. That’s where scarlettabbott employee experience consulting helps. We know how to best support organisations like yours to understand what’s really going on – and design experiences to support your people and your performance.
Businesses that invest in EX see:
Stronger retention
Higher engagement
Better wellbeing
Improved performance.
It can be a challenge for businesses to keep up with the expectations of their workforce. That’s where scarlettabbott employee experience consulting helps. We know how to best support organisations like yours to understand what’s really going on – and design experiences to support your people and your performance.
Our EX consulting approach
We’re more than just an employee experience consultancy. We use data-driven creativity to curate bespoke people-first solutions that work for your organisation and its broader goals.
Culture-led strategy
The first thing we do is get to know your culture – inside and out. We use techniques rooted in anthropology and behavioural psychology to map out how things actually work in your business. Then, we use that map to build EX strategies that are relevant and encourage meaningful change, while staying aligned with your core values.
Data-driven insight
We use our special proprietary analytics platform to discover the truth about your current EX. Using feedback tools and surveys, we find out how your employees feel about their employee experience. We then use that performance data to show you where, and how, to take action.
End-to-end journey mapping
Employee experience covers the entire employee lifecycle from hiring to offboarding. We look at every phase, from that initial introduction to growth and recognition, working with you to build a consistent and connected experience, reflecting who you are as a business.
Integrated creative delivery
We’ll bring your EX strategy to life with the help of our in-house creative team. We develop compelling campaigns and work with you to provide the tools and establish the channels needed to communicate and embed change in ways your people can understand and connect with.
Leadership enablement
Great EX starts with leadership. Our Behaviour, Commitment, Action (BCA) model gives your leadership team a clear and practical framework to help them build trust and support their teams authentically. Leadership teams need to think differently and act confidently to instil the right kind of change.
Key areas we support
Our employee experience consultants work with you across all areas of your business. As an employee engagement agency, we’ll support you to create a better EX for your people through:
Cultural anthropology
We explore the stories, rituals and behaviours that shape your workplace culture. This insight helps us design interventions that reflect how your business actually works (not just the way described in your policy documents).
Behavioural science
We apply behavioural science to understand what motivates your people – and what gets in their way. This underpins everything from leadership behaviours to communication campaigns that influence real change.
Employer brand and EVP
A strong employee value proposition (EVP) connects who you are with why people choose to work with you. We help you define, refine and bring your EVP to life.
DEI Strategy
Inclusive cultures don’t happen by accident. We support businesses in embedding Diversity, Equity and Inclusion (DEI) into their business policies and leadership mindsets. We help you make equity and belonging a lived reality for your people.
Reward and recognition
Employees have a better experience when they feel valued and rewarded. We design fair recognition frameworks that motivate performance and encourage a happier culture in meaningful ways.
Learning and development
Growth fuels engagement. We help shape learning experiences that meet employees where they are with personalised, practical and purpose-driven learning.
Integrated creative delivery
We’ll bring your EX strategy to life with the help of our in-house creative team. We develop compelling campaigns and work with you to provide the tools and establish the channels needed to communicate and embed change in ways your people can understand and connect with.
Leadership enablement
Great EX starts with leadership. Our Behaviour, Commitment, Action (BCA) model gives your leadership team a clear and practical framework to help them build trust and support their teams authentically. Leadership teams need to think differently and act confidently to instil the right kind of change.
Why us?
We’re the go-to employee experience agency for businesses like yours. At scarlettabbott, we work with compassion and expertise to deliver a comprehensive plan tailored to your organisation.
Here’s just some of the benefits you get when choosing us:
1) Integrated expertise with consultancy, creative and analytics – all under one roof
2) People-first strategies built with empathy, not assumptions
3) Custom solutions that meet you where you are. No off-the-shelf models here
4) A trusted partner who’s helped global brands to shape their workplace for the better.
Creating a better employee experience is one of the most important investments a business can make. But we’re not here to tell you what’s wrong. We’re here to help you create something better, together. We’re a partner, building the kind of workplace where people truly want to stay and succeed.
Contact ScarlettAbbottHere’s just some of the benefits you get when choosing us:
1) Integrated expertise with consultancy, creative and analytics – all under one roof
2) People-first strategies built with empathy, not assumptions
3) Custom solutions that meet you where you are. No off-the-shelf models here
4) A trusted partner who’s helped global brands to shape their workplace for the better.
Creating a better employee experience is one of the most important investments a business can make. But we’re not here to tell you what’s wrong. We’re here to help you create something better, together. We’re a partner, building the kind of workplace where people truly want to stay and succeed.
FAQ
We help businesses understand and improve the experience people have at work. This includes:
- Workplace culture
- Leadership
- Onboarding
- Recognition
- Systems
- … and more.
Our goal is to make every interaction more purposeful and aligned with your values.
Engagement measures how connected people feel to their work. Employee experience looks at the full journey. It includes every process, tool, relationship and cultural signal that influences how people feel and perform at work.
It depends on your needs. Some projects can be scoped in a few weeks. Larger transformations can take several months or more. We work with you to set the right pace for your business.
We support organisations of all shapes and sizes, from global enterprises to fast-growing scale-ups. Our clients span industries including finance, retail, healthcare, technology, manufacturing and more.
Yes. We’re a full-service employee experience agency with in-house creatives who bring our strategies to life.
Absolutely. We work with many organisations navigating hybrid and dispersed workforces.